Tenancy Support Officer

Tenancy Support Officer

Belle Isle Tenant Management Organisation

Fixed Term Contract/Secondment – 9 months, part-time (2 days per week – Thursday & Friday)

C3 £25,927 – £27,514 per annum (pro rata for 14.5 hours)

Belle Isle Tenant Management Organisation has landlord management responsibility for approximately nineteen hundred council properties in the Belle Isle area of Leeds and we are looking for a temporary Tenancy Support Officer to join our small and dedicated team.

As part of the Tenancy Support Team, you will provide support and enforcement activity to the tenants of Belle Isle through tenancy visits, annual tenancy visits, monitoring and dealing with breaches of tenancy agreements and liaison with external agencies.  You will work with the Lettings Coordinator in successfully establishing tenancies and implementing the introductory tenancy process and with colleagues in sheltered services to provide support to this client group and contribute to cover arrangements 

The main duties of the post will be:

  • Investigating ASB, liaising with perpetrators and complainants and developing solutions that are appropriate to the circumstances, upholding LCCs ASB policy.
  • Maintain a caseload in relation to vulnerable tenants requiring support to manage their tenancies.
  • Signpost vulnerable tenants and liaise with relevant agencies.
  • Investigate and take appropriate action to remedy breaches of tenancy conditions.
  • Implement Safeguarding protocols.
  • Undertake tenancy visits to inspect property conditions and carry out Annual Tenancy Contacts.
  • Play a key role in regular estate inspections to ensure that gardens and properties are maintained to required standards.
  • Attendance and participation at community meetings, events and projects.

For further information, please see the attached job description and application form below.

No CV’s will be accepted, applications must be made by completing the Application Form and received by 12 noon on Thursday 8th September 2022.

Email to: lindsay.woolsey@belleisletmo.co.uk

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