Our Performance

Belle Isle TMO Performance update

Performance information is divided and presented in sections relating to each of the 3 main aims of Belle Isle TMO. These are:

  • be a well-run organisation
  • provide high quality service
  • help build a stronger and safer community

BITMO Reports & Financial Statements

BITMO trophy cabinet

  • 2023 – National Federation of TMOs (NFTMO) 2023 award for Manager of the Year (Peter Sutton)
  • 2019 – National Federation of TMOs (NFTMO) 2019 award for Effective Partnership Working
  • 2019 – Association of Gas Safety Managers (AGSM) Finalist award
  • 2018 – Innovation in Service Delivery Award – National Federation of TMO
  • 2016 – AGSM Gas Safety Awards – WINNER – Gas Industry Leadership demonstrating Board Level Involvement in Gas Safety
  • 2013 – NFTMO – WINNER – Most Improved Tenant Management Organisation
  • 2017 – UK Housing Awards – Finalist – Outstanding Approach to Tenant Empowerment
  • 2017 AGSM Gas Safety Awards – Finalist
  • 2017 –TPAS Tenant of the Year Northern Region Finals – Finalist – Belle Isle Tenant Ken Ingram
  • 2016 – UK Housing Awards – Finalists – Outstanding Approach to Repairs and Maintenance
  • 2016 – AGSM Gas Safety Awards – WINNER – Gas Industry Leadership demonstrating Board Level Involvement in Gas Safety
  • 2014 – NFTMO – WINNER – Community Empowerment
  • 2015 – TPAS – Finalists – Digital Inclusion
  • 2015 – TPAS – Finalists – Tenant of the Year
  • 2015 – UK Housing Awards – Finalists – Community Empowerment
  • 2016 – UK Housing Awards – Finalists – Outstanding Repairs Service

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    BITMO Latest X

    BITMO phones down 4-5pm on Tuesday 5 December

    Improvements are being made to BITMO’s phones on Wednesday 6 December.

    To allow this to happen, the phone lines will be down from 4-5pm on Tuesday 5 December. For emergencies only during this period, please call 07891 277292. BITMO’s normal out of hours emergency phone service will be available after 5pm on 0113 376 0499.

    Anyone ringing with a non-emergency issue will be asked to call back on 0113 378 2188 on Wednesday morning. You can also email bitmo.enquiries@belleisletmo.co.uk

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