Belle Isle TMO Performance update
Performance information is divided and presented in sections relating to each of the 3 main aims of Belle Isle TMO. These are:
- be a well-run organisation
- provide high quality service
- help build a stronger and safer community
Tenant Satisfaction Measures (TSM’s)
Performance Indicators
BITMO Reports & Financial Statements
BITMO trophy cabinet
- 2023 – National Federation of TMOs (NFTMO) 2023 award for Manager of the Year (Peter Sutton)
- 2019 – National Federation of TMOs (NFTMO) 2019 award for Effective Partnership Working
- 2019 – Association of Gas Safety Managers (AGSM) Finalist award
- 2018 – Innovation in Service Delivery Award – National Federation of TMO
- 2016 – AGSM Gas Safety Awards – WINNER – Gas Industry Leadership demonstrating Board Level Involvement in Gas Safety
- 2013 – NFTMO – WINNER – Most Improved Tenant Management Organisation
- 2017 – UK Housing Awards – Finalist – Outstanding Approach to Tenant Empowerment
- 2017 AGSM Gas Safety Awards – Finalist
- 2017 –TPAS Tenant of the Year Northern Region Finals – Finalist – Belle Isle Tenant Ken Ingram
- 2016 – UK Housing Awards – Finalists – Outstanding Approach to Repairs and Maintenance
- 2016 – AGSM Gas Safety Awards – WINNER – Gas Industry Leadership demonstrating Board Level Involvement in Gas Safety
- 2014 – NFTMO – WINNER – Community Empowerment
- 2015 – TPAS – Finalists – Digital Inclusion
- 2015 – TPAS – Finalists – Tenant of the Year
- 2015 – UK Housing Awards – Finalists – Community Empowerment
- 2016 – UK Housing Awards – Finalists – Outstanding Repairs Service
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