Pay Your Rent

If you are struggling to pay your rent, please contact your Rent Officer for help. For more advice see Money Problems.

There are several ways to pay your rent.

You will need your 9 digit rent account reference number. You can find this out by checking your quarterly rent statement or calling 0113 378 2187.

Pay your rent online

Direct debit is the quickest and most convenient way to pay your rent. To set this up, call the rent team on 0113 378 2187.​​​​

You can pay with online banking, telephone banking and standing orders.
Your rent account number should be used as the reference number. Your account number can be found on your rent statement or rent card.
Name of organisation: Leeds City Council
Bank and branch name: National Westminster Bank, 8 Park Row, Leeds LS1 1QS
Branch address: Head Office Collection
Account number: 00000000
Sort code: 57-12-72

Take your rent card to the Post Office, Pay Point or Pay Zones outlets and make a payment, free of charge.

If you lose your rent card please contact the BITMO Rent Account Team who will arrange to send you a new card.

If you would like to pay by debit card, you can phone the Leeds City Council’s automated telephone service on 0113 395 7100 (24hours). You will need your 9 digit rent account reference number.

You can also call BITMO Rent Account Team during office hours on 0113 378 2187 and we will process your rent payment.​

 

Council tax and housing benefit changes

If you are claiming Council Tax Support or Housing Benefits, you need to let Leeds City Council know about any changes to your address or circumstances

You can let them know in person, online or by post.

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Fill out the form below and we will get back to you as soon as possible.

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    Vote YES to BITMO!

    Every five years, BITMO tenants can vote on the future of Belle Isle. Belle Isle has been run as a tenant management organisation for 20 years and tenants are being balloted about whether to carry on for another 5 years.

    Voting papers are being posted out on 28 August, so you should get them between 30 August and 2 September. You can vote by posting the form back in the reply paid envelope, bringing it to BITMO’s offices or voting online or by phone. Please vote and talk to your neighbours about voting as well.

    You are invited to a launch event at BITMO on Thursday 29 August at 5pm. There will be food, live music and a magician! Plus a chance to ask more about the ballot, BITMO’s 20-year track record and plans for the next five years.

     

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