Pay Your Rent

If you are struggling to pay your rent, please contact your Rent Officer for help. For more advice see Money Problems.

There are several ways to pay your rent.

You will need your 9 digit rent account reference number. You can find this out by checking your quarterly rent statement or calling 0113 378 2187.

Pay your rent online

Direct debit is the quickest and most convenient way to pay your rent. To set this up, call the rent team on 0113 378 2187.​​​​

You can pay with online banking, telephone banking and standing orders.
Your rent account number should be used as the reference number. Your account number can be found on your rent statement or rent card.
Name of organisation: Leeds City Council
Bank and branch name: National Westminster Bank, 8 Park Row, Leeds LS1 1QS
Branch address: Head Office Collection
Account number: 00000000
Sort code: 57-12-72

Take your rent card to the Post Office, Pay Point or Pay Zones outlets and make a payment, free of charge.

If you lose your rent card please contact the BITMO Rent Account Team who will arrange to send you a new card.

If you would like to pay by debit card, you can phone the Leeds City Council’s automated telephone service on 0113 395 7100 (24hours). You will need your 9 digit rent account reference number.

You can also call BITMO Rent Account Team during office hours on 0113 378 2187 and we will process your rent payment.​

 

Council tax and housing benefit changes

If you are claiming Council Tax Support or Housing Benefits, you need to let Leeds City Council know about any changes to your address or circumstances

You can let them know in person, online or by post.

Have a question about this page?

Fill out the form below and we will get back to you as soon as possible.

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    BITMO closed for staff training 6 December

    The BITMO housing office will be closed Friday 6th December for staff training. We will only be taking emergency calls on this day.  If you have an emergency then please call 07562 439839. The office and BITMO’s GATE are back open as usual Monday 9th December at 9am.

    BITMO’s GATE will be opened by volunteers from Belle Isle Community Kitchen for breakfast only 9am – 12pm, last orders at 11am. There will be no BITMO staff present. The foodbank is open as normal 1.30-3.30pm.

    BITMO’s Board has opened a new Winter Warmth Fund for this winter. The Board understand the cost of living crisis that is affecting many people and have allocated money from their budget to pay for goods that can help you and your family keep warm this winter.

    BITMO households in need of extra support can apply for a winter warmth pack which will contain large fleecy sherpa blankets, hot water bottles with covers and fleecy socks, with the amounts depending on how many people are in our household.

    You can find out more and apply for a Winter Warmth Pack here.

     

     

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