Recharges

If you damage your home and we need to repair it, we will charge you for it.

If we find that any repairs are needed because of your actions, we think it is only fair to charge you. This includes

  • If you, a member of your family or a visitor have caused damage that results in us having to do a repair or replacement.
  • If you leave your home in a bad condition when you move out.

If the damage is caused by criminal activity (by another person but not a visitor or member of your household), we will not charge you for the cost of these repairs. However, all reports of criminal damage must be reported to the Police. It’s important to note that all of these type of repairs will be investigated and false reporting may lead to prosecution and/or may affect your tenancy agreement.

If you are responsible for a repair, we will tell you when you report it to us. We will also tell you how much the repair will cost.

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    BITMO Latest X

    BITMO phones down 4-5pm on Tuesday 5 December

    Improvements are being made to BITMO’s phones on Wednesday 6 December.

    To allow this to happen, the phone lines will be down from 4-5pm on Tuesday 5 December. For emergencies only during this period, please call 07891 277292. BITMO’s normal out of hours emergency phone service will be available after 5pm on 0113 376 0499.

    Anyone ringing with a non-emergency issue will be asked to call back on 0113 378 2188 on Wednesday morning. You can also email bitmo.enquiries@belleisletmo.co.uk

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