Only the tenant or joint tenant can report a repair. If you want someone else to be able to report a repair for you please fill in the advocate consent.
There are four ways you can report a repair to BITMO
0113 378 2188 or 0800 389 5503 (office hours)
Emergency out of hours: 0113 376 0499
BITMO will contact you on the same or next working day.
The BITMO housing counter is in Aberfield Gate, off Belle Isle Road.
View our office on a map >
Closed on bank holidays.
You are responsible for some repairs to your home such as unblocking sinks and toilets. The full list is in the repairs handbook. If we have to carry out a repair that you are responsible for we will recharge you.