Coronavirus service changes
To minimise the risk to our tenants, staff and contractors, Belle Isle TMO will be running a ‘Telephone First’ service.
Should you need to visit the office for an urgent matter then please phone us in advance to book an appointment.
To report a repair please call 0113 378 2188 or 0800 389 5503.
To pay your […]
The office telephone service will close at 5pm on Friday 30 April and will not be open for Bank Holiday Monday 3 May. The office telephone service will be open again from 8:45am on Tuesday 4 May. If you have an emergency repair when we are closed, please ring Leeds City Council Out of […]
Bank Holiday closure
The office telephone service will close at 5pm on Thursday 1st April and will not be open for Good Friday 2nd April and Bank Holiday Monday 5th April. The office telephone service will be open again from 8:45am on Tuesday 6th April. If you have an emergency repair when we are closed, […]
[…] Landscaping works that include strimming works to these properties have been put on hold due to Covid 19 restrictions, however we are looking to reintroduce this maintenance service shortly.Litter picking and maintenance of sporty spaceRepairing and building fences. These must be ordered through BITMO.
Many landlords have replaced their caretakers with contract cleaners and repairs […]
BITMO trophy cabinet
2019 – National Federation of TMOs (NFTMO) 2019 award for Effective Partnership Working2019 – Association of Gas Safety Managers (AGSM) Finalist award2018 – Innovation in Service Delivery Award – National Federation of TMO2016 – AGSM Gas Safety Awards – WINNER – Gas Industry Leadership demonstrating Board Level Involvement in Gas Safety2013 – […]
COVID-19 is currently preventing lots of local activities, events and courses from taking place at the moment, so the information currently available on this page is limited. We would always recommend you check with the service provider directly.
[…] to help customers over Christmas apart from Christmas Day and the Bank Holidays on 28 December and New Year’s Day, and we have a 24-hour responsive repair service should some genuine emergency befall you that needs an immediate response. Fingers crossed you won’t need to call anyone out to fix your heating or deal […]
[…] circumstances, our reputation as a provider of community services would be undermined
We will mitigate this risk by having:
A comprehensive schedule of partners and agreements with clear mutual expectations and performance measuresRegular relationship meetings with partnersCustomer feedback surveys for users of partnership facilitated services.
8. FUNDING, RESERVES & TREASURY. BITMO receives its funding via a Management […]
Users are responsible for any […]
[…] and we have been able to hold some socially distanced coffee mornings for our sheltered residents. The risks to customers and staff associated with face to face service delivery and attending the office are still considerable, while the virus is still active, so our service offer remains telephone based at this time. Some visits […]