The office telephone service will close at 5pm on Friday 30 April and will not be open for Bank Holiday Monday 3 May. The office telephone service will be open again from 8:45am on Tuesday 4 May. If you have an emergency repair when we are closed, please ring Leeds City Council Out of Hours on 0113 376 0499. Thank you and we hope you have a safe and happy holiday weekend.
Your views on our service standards and performance
Housing Leeds and BITMO want to make it easier for tenants to understand:
- the standards of service you can expect
- how well they and BITMO are performing, so you can hold them and us to account
Please take part in the survey by clicking on this link.
The survey will take around 5 minutes and will close on the 21 June 2026.