BITMO Blog

Please accept our apologies. We are experiencing technical difficulties and so the tenant email is not yet available in a form you can listen to. You can read the email by clicking here.

You can listen to the tenant email by clicking the link below. You can read the tenant email by clicking here (link will appear on 10th October).

You can listen to this email by clicking on the link below. Hello! We hope you are keeping safe and well. You can listen to this email by clicking here.  Inside this email: Help With the Cost of Living Hello! My name is Amelia and I am the new Cost of Living Support Officer […]

You can listen to the email by clicking the link below. There was a late addition to the tenant email, about how BITMO learns from complaints. You can listen to it here. You can read the email by clicking here.

You can listen to the email by clicking the link below. You can read the email by clicking here.

You can listen to the email by clicking the link below. You can read the email by clicking here.

You can listen to the May 2025 tenant email by clicking the link below. You can read the May 2025 email by clicking here.

An independent company regularly surveys our tenants to find out how satisfied they are with our work. 82% of those asked were satisfied overall with repairs carried out and with the time taken to complete the work. This is a more than 10% improvement on the prior year and over 10% higher than the […]