Rent Account Officer

Fixed Term Contract/secondment 12 months – maternity cover

Belle Isle Tenant Management Organisation has responsibility for repairs and capital investment to maintain approximately nineteen hundred properties in the Belle Isle area of Leeds. We have a strong track record of success, and we are looking for the right person to join our team for 12 months to help us continue to provide outstanding customer service.

Working within a small team of Rent Account Officers, you will support the Income & Tenancy Manager in undertaking an efficient arrears recovery role, negotiating payment terms with debtors and their representatives, undertaking tenancy visits, advising tenants on the options available for the payment of rent including applications for housing benefit, maximising income through various debt recovery processes, liaising with legal services and outside agencies in the recovery of debt.

Working days would be Monday, Wednesday, and Thursday.

Please see the JD for specific duties and more information about the role.

We offer:

  • Contributory Pension scheme.
  • Employee Assistance Programme & opt in cashback health plan.
  • Annual holiday entitlement of 25 days + bank holidays (pro-rata for part time contracts)
  • Continuous service when transferring to or from other Local Authorities.
  • Office location in South Leeds easily accessible by major transport routes & free onsite parking.

This vacancy is open to internal applicants on a 12 month secondment basis from within Belle Isle Tenant Management Organisation/Leeds City Council and external applicants on a 12 month Fixed Term Contract.

No CV’s will be accepted. Applications must be made by completing the Application Form

and received by 12 noon on Monday 21st February 2022

Email to: lindsay.woolsey@belleisletmo.co.uk

Post to: Lindsay Woolsey, HR Manager, Belle Isle Tenant Management Organisation Ltd, Aberfield Gate, Belle Isle, Leeds, LS10 3QH


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Improving our service for Retirement Life (sheltered) tenants

Our Retirement Life service supports older people to live independently in their home. We do this in Retirement Life (sometimes known as ‘sheltered’) schemes on the estate. Our Support Officers or Wardens are available to provide regular well-being checks, with choice given to residents on how we do this, to suit their needs. Leeds City Council and BITMO are asking anyone aged 45 or over, to help us improve the service that we offer to current and future residents. Visit Your Voice Leeds to read more and complete the survey

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