Thursday 17 April. The BITMO housing counter will be open as normal in the morning 9-12. In the afternoon the housing counter will be closed but a member of the team will be working in BITMO’s GATE 1-5pm to answer any housing queries. The telephone service will operate as normal 9-5pm.
Your views on our service standards and performance
Housing Leeds and BITMO want to make it easier for tenants to understand:
- the standards of service you can expect
- how well they and BITMO are performing, so you can hold them and us to account
Please take part in the survey by clicking on this link.
The survey will take around 5 minutes and will close on the 21 June 2026.