Important Update: House Exchange website is closing on 31 July 2026
Interested in swapping your home (known as mutual exchange)? The House Exchange website is closing, but mutual exchanges are still going ahead. Read the post from Housing Leeds below.
We want to reassure customers that Mutual Exchange is not ending. If you’re looking to move home through a Mutual Exchange, you can continue to submit applications in the usual way, and any applications already in progress will continue to be processed.
House Exchange remains available until 31 July 2026
Existing Mutual Exchange applications are unaffected
Your tenancy, rent account, repairs and housing services are not affected
Housing Leeds is working to secure an alternative service and will provide updates when available
Customer data will not transfer to a new provider and will be deleted in line with data protection requirements.
If you use House Exchange, please make a note of any information or potential matches you wish to keep before the service closes. You will not be able to log in to House Exchange or retrieve any information stored in your account after 31 July.
