BITMO’s housing office – the housing counter and the telephone service – will be business as normal until 1pm on Wednesday 24 December and then again from Friday 2 January. Only between 1-5pm on Christmas Eve (December 24) and only for emergencies, call BITMO on 07948 081895. See the table below for the service from 24 December to 1 January.
If you have an emergency when the office is closed, please call the Out of Hours Emergency Number 0113 376 0499
Here are some examples of emergency repairs:
- Loss of power or heating – if you have a problem with your power supply, check the fuse box first, if you have access to the internet, please check Northern Power Grid for power cuts in your area before calling in the repair.
- Major leaks or flooding – if you have a leak which you cannot contain , turn the water off at the stop tap until help arrives.
- Broken doors or windows – this will be made safe on the initial visit and then booked in for a standard repair when the office is open
- Lost or stolen keys
- Unsafe electrical fittings
If you smell gas, you should:
- Call Northern Power Grid immediately on 0800 111 999
- Turn off the gas
- Don’t turn on or off any light switches or power sockets
- Open your windows and air the property
We would like this opportunity to wish you all a Merry Christmas and a Happy New Year
BITMO’s GATE community centre will run normal hours until Friday 19 December. It will be open 1-4pm on Saturday 20 December for the repair café and then as follows:
Monday 23 December – 9-3pm. Food and activity to be confirmed.
Tuesday 24 1-7pm. Xmas fun, crafts and Ping Pong Pete for families. Hot meal for everyone at 4.15pm.
– Wednesday 25 – Thursday 26 – Friday 27 December – CLOSED
Monday 29 December 9-5pm. 9-3pm. Food and activity to be confirmed.
Tuesday 30 December – 1-7pm. K-Pop themed disco for families 2-4pm. Hot meal for everyone at 4.15pm.
Wednesday 31 December – Thursday 1 January – CLOSED
Friday 2 January 9am-1pm – Breakfast served 9:15-11:15am with Playworker-led craft session 10am-12pm. Foodbank open as normal.
You can see details of Leeds City Council services and how to contact them over the holidays here.
