The BITMO housing counter will be open 9am – 12pm on Thursday 1 September as normal. Due to staffing shortages, however, it will transferred to the GATE that afternoon. A full housing service will therefore continue to be available all day, as a member of the housing team will be based in BITMOs GATE from 1-5pm to deal with face to face enquiries. Phone enquires remain 0113 378 2188.
Your views on our service standards and performance
Housing Leeds and BITMO want to make it easier for tenants to understand:
- the standards of service you can expect
- how well they and BITMO are performing, so you can hold them and us to account
Please take part in the survey by clicking on this link.
The survey will take around 5 minutes and will close on the 21 June 2026.