Help getting online

17 July 2023

We know you are already online if you are reading this, but if you or any other BITMO tenant needs help with online services – like getting a bus pass, bidding for a new home, applying for a job or accessing your bank or Universal Credit account – we can help. We offer help to individuals every Tuesday and Thursday 1-7pm. You can either walk in or email in advance to book an appointment using the form below.

If you would like help improving your digital and online skills, please call Tracey at BITMO on 07891 270094.

For example bidding for a new home, council tax or Universal Credit
Please click to choose an option

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Improving our service for Retirement Life (sheltered) tenants

Our Retirement Life service supports older people to live independently in their home. We do this in Retirement Life (sometimes known as ‘sheltered’) schemes on the estate. Our Support Officers or Wardens are available to provide regular well-being checks, with choice given to residents on how we do this, to suit their needs. Leeds City Council and BITMO are asking anyone aged 45 or over, to help us improve the service that we offer to current and future residents. Visit Your Voice Leeds to read more and complete the survey

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