BITMO housing office will be open as normal from 24 January – 9am-12pm and 1pm-5pm every day (closed Wednesday afternoons). BITMOs GATE will be open Monday, Wednesday & Thursday (9am-12pm and 1pm-4pm). The telephone service is available Monday to Friday 9am-5pm on 0113 378 2188 (and 0113 376 0499 for out of hours emergencies)
Your views on our service standards and performance
Housing Leeds and BITMO want to make it easier for tenants to understand:
- the standards of service you can expect
- how well they and BITMO are performing, so you can hold them and us to account
Please take part in the survey by clicking on this link.
The survey will take around 5 minutes and will close on the 21 June 2026.