Update from the BITMO Board

6 August 2021

by BITMO Chief Executive, Deborah Kelly

Our Board met at the end of July to discuss and agree some new policies and changes to what we do, which included:

  • a designated reserves policy that will give us an additional £70,000 per year to give in grants to our customers and to enhance the physical environment in Belle Isle
  • the decision to form a charity, which will help us to access funding and develop our services
  • the development of a partnership with the National Federation of TMOs (NFTMO) to provide services on their behalf to their national membership base
  • a new swifter, more streamlined and effective complaints policy
  • a new donations policy

If you would like to find out more about the work that your TMO does, or if you would like get involved with us by becoming a Board member at BITMO, contact Karen.Hoole@belleisletmo.co.uk.


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Your views on how we let our homes

Leeds City Council and BITMO are considering making changes to who can join the housing register and how we let our homes. This is due to the increased demand for social housing. We are considering changes so that:

Before we make any changes, we want to take your views into account. Visit Your Voice Leeds to read more and complete the survey.

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