by BITMO Chief Executive, Deborah Kelly
Our Board met at the end of July to discuss and agree some new policies and changes to what we do, which included:
- a designated reserves policy that will give us an additional £70,000 per year to give in grants to our customers and to enhance the physical environment in Belle Isle
- the decision to form a charity, which will help us to access funding and develop our services
- the development of a partnership with the National Federation of TMOs (NFTMO) to provide services on their behalf to their national membership base
- a new swifter, more streamlined and effective complaints policy
- a new donations policy
If you would like to find out more about the work that your TMO does, or if you would like get involved with us by becoming a Board member at BITMO, contact Karen.Hoole@belleisletmo.co.uk.
