Belle Isle Tenant Management Organisation
Full time 37 hours per week
C3 £31,067 – £32,654 per annum
Do you fancy coming and working at a small tenant led organisation in the heart of Belle Isle on a 6 month secondment, if so then we would love to hear from you.
Working closely with Leeds City Council, BITMO is responsible for managing LCC’s housing and estate management services in the Belle Isle neighbourhood of Leeds. Our office location is key to engaging with customers and we are at the heart of our community and have a strong presence.
We have a great opportunity for you to utilise your existing skills and work within our high performing rents team. This is a great opportunity to learn and build on what you already know, returning after six months with some additional valuable skills and experience. Bring what you know and return with what you have learned – you can use that experience to further your learning and development.
Working within a small team of Rent Account Officers, you will undertake an efficient arrears recovery role, negotiating payment terms with debtors and their representatives, undertaking tenancy visits, advising tenants on the options available for the payment of rent including applications for Universal Credit and housing benefit, maximising income through various debt recovery processes, liaising with legal services and outside agencies in the recovery of debt.
Our small team focuses on supporting tenants who find themselves in positions where paying rent is difficult. We identify solutions and encourage taking appropriate action, which supports our duty and responsibilities to collect rent. It can be very rewarding seeing the results from the work you undertake. You will also play a role in facilitating service requests for several other tenancy related matters, including: mutual exchanges, tenancy change enquiries, rights of succession and allegations of tenancy fraud.
Please see the job description below
This vacancy is open to applicants from Leeds City Council on a 6 month secondment basis. Applications must be made by completing the online Application form below and received by midnight on 13th July. We will be holding interviews on Wednesday 16th July (am) so please keep this date free
