Due to the extreme weather conditions we have seen over the last two weeks we have seen a significant increase in the number of repairs raised relating to works associated with the wind and rain we have experienced, such as roofing repairs, broken fences and external brickwork. While all emergency elements are being dealt with within normal timescales, some items of follow on works are likely to take longer than normal to complete. We are working with our service delivery partners to ensure this impact is worked though as efficiently as possible and thank you for your patience and understanding.
Improving our service for Retirement Life (sheltered) tenants
Our Retirement Life service supports older people to live independently in their home. We do this in Retirement Life (sometimes known as ‘sheltered’) schemes on the estate. Our Support Officers or Wardens are available to provide regular well-being checks, with choice given to residents on how we do this, to suit their needs. Leeds City Council and BITMO are asking anyone aged 45 or over, to help us improve the service that we offer to current and future residents. Visit Your Voice Leeds to read more and complete the survey