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Report a Repair

Only the tenant or joint tenant can report a repair. If you want someone else to be able to report a repair for you please fill in the advocate consent.

There are four ways you can report a repair to BITMO

Phone

0113 378 2188 or 0800 389 5503 (office hours)
Emergency out of hours: 0113 376 […]

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News

[…] 2nd April and Bank Holiday Monday 5th April. The office telephone service will be open again from 8:45am on Tuesday 6th April. If you have an emergency repair when we are closed, please ring Leeds City Council Out of Hours on 0113 376 0499. Thank you and we hope you have a safe and […]

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Recharges

[…] only fair to charge you. This includes

If you, a member of your family or a visitor have caused damage that results in us having to do a repair or replacement.If you leave your home in a bad condition when you move out.

If the damage is caused by criminal activity (by another person but not […]

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A Very Different Christmas

[…] open to help customers over Christmas apart from Christmas Day and the Bank Holidays on 28 December and New Year’s Day, and we have a 24-hour responsive repair service should some genuine emergency befall you that needs an immediate response. Fingers crossed you won’t need to call anyone out to fix your heating or […]

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Bank Holiday Closure

[…] be open for Bank Holiday Monday 3 May. The office telephone service will be open again from 8:45am on Tuesday 4 May. If you have an emergency repair when we are closed, please ring Leeds City Council Out of Hours on 0113 376 0499. Thank you and we hope you have a safe and […]

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Contact Us

Coronavirus service changes To minimise the risk to our tenants, staff and contractors, Belle Isle TMO will be running a ‘Telephone First’ service. Should you need to visit the office for an urgent matter then please phone us in advance to book an appointment. To report a repair please call 0113 378 2188 or 0800 389 5503. […]

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Your Own Improvements

[…] the work is underway and when it is complete as we will need to inspect it.

Once the work is complete, you will be responsible for the repair and maintenance of any improvements or additions you have made. If we need to repair, maintain or inspect the work for any reason, you will have […]

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FAQs

[…] you can still apply to us for a garage.  For more information call us on 0113 378 2188 or email bitmo.enquiries@belleisletmo.co.uk
Please note garages cannot be used to repair vehicles or run a business.

Will you repair my fence? Or put in a new fence?

Please contact BITMO on 0113 378 2188 to discuss.

Can you maintain […]

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Ending a tenancy

[…] the property is empty, and you will need to continue paying rent
leave the property in a good condition – we will charge you if we need to repair any damage or any unauthorised alterations

What happens next?

When we receive your notice to terminate form, your property will be advertised on the Leeds Homes website. Please […]

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BITMO Updates – September 2020

[…] that we are all dealing with there are no easy solutions, and no quick way to get back to normal. 

We are dealing with a significant backlog of repair requests (400 in fact), and our contractor Mears are working through these as quickly as they can, but they don’t yet have a full staff team […]

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BITMO Latest X

Help finding a new job

BITMO can help if you are looking for a new job and need support:
* updating your CV
* job searching
* finding a training or education course
* preparing for an interview
BITMOs GATE is open for appointments every Tuesday. Make an appointment by calling 0113 378 2190 or emailing gate@leeds.gov.uk
More details on our employment support page

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