Report a Repair
Only the tenant or joint tenant can report a repair. If you want someone else to be able to report a repair for you please fill in the advocate consent, using the form below. There are four ways you can report a repair to BITMO Responsibilities You are responsible for some repairs to your home […]
Recharges
If we find that any repairs are needed because of your actions, we think it is only fair to charge you. This includes If you, a member of your family or a visitor have caused damage that results in us having to do a repair or replacement. If you leave your home in a bad […]
News
Bank Holiday closure The office telephone service will close at 5pm on Thursday 1st April and will not be open for Good Friday 2nd April and Bank Holiday Monday 5th April. The office telephone service will be open again from 8:45am on Tuesday 6th April. If you have an emergency repair when we are closed, […]
A Very Different Christmas
You don’t need me to tell you that Christmas is going to be a very different end to this extra ordinary year. BITMO remain open to help customers over Christmas apart from Christmas Day and the Bank Holidays on 28 December and New Year’s Day, and we have a 24-hour responsive repair service should some […]
Bank Holiday Closure
The office telephone service will close at 5pm on Friday 30 April and will not be open for Bank Holiday Monday 3 May. The office telephone service will be open again from 8:45am on Tuesday 4 May. If you have an emergency repair when we are closed, please ring Leeds City Council Out of Hours […]
Bank holiday closure
The office will be closed from 5pm Wednesday 1 June until 9am Monday 6 June. If you have an emergency repair then please call 0113 376 0499.
Your Own Improvements
Secure tenants and leaseholders can make improvements and alterations to their homes with permission. You must get written permission from us before making any changes, including replacement or removal of existing features, as well as installing or building new ones. Any improvement you request must comply with our specification and building and planning requirements. Apply […]
BITMO News for Belle Isle Tenants – April 2024
Every month BITMO sends an email to tenants with updates about BITMO services and local events. April’s edition covers: You can read the April email here.
BITMO Updates – September 2020
I hope you are well, I wanted to tell you about how we’ve been doing our best at BITMO to support our customers and our community during COVID-19, and about how we are preparing to resume some of our services to you. In the midst of this seemingly never ending public health challenge that we […]
